---
title: "Shipping and delivery policy | Elivate SEO"
description: "Nothing Elivate SEO sells is shipped. How each service is delivered online, worldwide: the full audit as a Google Sheet by email within 24 hours."
url: "https://elivateseo.com/delivery"
---

Policy

# Shipping and delivery policy

Last updated 5 November 2026.

Nothing we sell is physical, so nothing is shipped and there is no shipping charge. Everything is delivered online, to anywhere in the world.

| What | How it arrives | When |
| --- | --- | --- |
| [Free audit](https://elivateseo.com/audit) | On screen | Seconds; the speed scores in about half a minute |
| [Full audit](https://elivateseo.com/audit#full-audit) (US$20, ₹1,899 from India) | A link to your Google Sheet, emailed from hello@elivateseo.com to the address you paid with. Razorpay emails your receipt straight away | Within 24 hours of payment, every day, weekends and public holidays included. Late means a full refund |
| Strategy call | A Google Meet link, in the calendar invite sent when you book | At the time you book |
| Quoted work | Changes made on your site, with a written list of each one | As stated in the quote |

## Opening the sheet

It opens in any browser. The email has two links: one to view the sheet, and one that puts your own editable copy in your Google Drive, which needs a free Google account. You can also download it as an Excel or CSV file (File → Download).

## Nothing arrived?

Check your spam folder for mail from hello@elivateseo.com, then write to us at that address with the Razorpay payment ID from your receipt. The [Refund and cancellation policy](https://elivateseo.com/refunds) covers what happens if an audit is late or never delivered.

## Who you are dealing with

Elivate SEO is a brand of Easinvy, a sole proprietorship of Ridam Agrawal, registered in India (Udyam registration UDYAM-MP-23-0309964). Easinvy is the seller, takes every payment and issues every invoice under the Elivate SEO name.

**Address:** 146 Sanghi Street, Mhow, Indore district, Madhya Pradesh 453441, India

**Email:** [hello@elivateseo.com](mailto:hello@elivateseo.com)

**Phone:** [+91 95753 87305](tel:+919575387305)

**Grievance officer:** Ridam Agrawal, Proprietor. Complaints are acknowledged within 48 hours and resolved within one month.